Need additional information or assistance? Contact the ITS Service Center. Security programs on the computer can block screen sharesįor the most up-to-date information please see the following Zoom support article:.We have also seen where the computer is being over-taxed and cannot keep up so Zoom will not work correctly.You should now be able to see the screen preview in the share screen window. However it is recommeded to click Quit Now and restart Zoom at your earliest convenience. Click Later to start using screen sharing function on Zoom right away. Check Use TCP connection for screen sharing Once you check the box, you may see the following message. ![]() Click your profile picture, then click Settings.If you must use a wired connection for your device, you can change your Zoom screen share settings to use a TCP connection: If possible, use a wireless connection to connect. On macOS Big Sur, packets over a certain size may not be transmitted properly over the UDP protocol. The fix for this issue is coming in the next MacOS update by Apple. ![]() This setting will allow the setting to appear in the desktop client. I have a black screen when trying to share content in a Zoom meeting or webinar. In the In Meeting (Basic) section, make sure Show Zoom windows during screen share is enabled. Zoom / Mac Big Sur, wired connection Issue
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